Helping communities access health information they can understand and trust.
The Water Well Project supports people from migrant, refugee and asylum seeker backgrounds to better understand their health and navigate the Australian healthcare system. Our free sessions are led by volunteer healthcare professionals, supported by interpreters where needed, and shaped around the needs of each community group.
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Free, accessible and community-led health education across Victoria, New South Wales and Tasmania.
Trusted health information,delivered differently.
Free, interactive and inclusive health education sessions facilitated by volunteer healthcare professionals.
Community groups from migrant, refugee and asylum seeker backgrounds across Victoria, New South Wales and Tasmania.
We partner with community organisations to deliver tailored sessions, with interpreters where needed.
Are you a community organisation?
If your organisation works with migrant, refugee or asylum seeker communities, you can request a free health education session shaped around the needs of your group.
Health information should be clear, practical and trusted.
Many people from migrant, refugee and asylum seeker backgrounds face real barriers to understanding health information and navigating the Australian healthcare system.
These barriers can lead to missed preventative care, delayed help-seeking and poorer health outcomes.
Our sessions create a safe and practical space for people to learn, ask questions and build confidence to seek care when they need it.
We make space for questions.
Our sessions are not lectures. They are conversations where community members can ask questions directly to healthcare professionals.
Sessions are culturally responsive, practical and focused on what people need to know in everyday life.
We meet peoplewhere they are.
We work with community organisations and community representatives to understand what each group wants to learn, what questions they may have and what health information would be most useful.
Sessions are delivered in places where people already feel comfortable, including neighbourhood houses, settlement services, school hubs, community centres and regular group meeting spaces.
Each session is designed to be practical, culturally responsive and shaped around the needs, interests and experiences of the group.
Community members leavemore informed and confident.
Our evaluation shows that sessions help people understand new health information, feel more confident asking for help and better able to manage their health and wellbeing.
Free, interactive health education sessions delivered.
Community members reached through our sessions.
Partner organisations working with us across communities.
Healthcare professionals trained in cultural responsiveness.
Learned new information from a session.
Felt confident sharing what they learned with others.
Felt more confident asking for help.
Felt better able to manage their health or lifestyle.
Real voices from our sessions.
Feedback from community members, community organisations and volunteer healthcare professionals shows the practical impact of trusted health conversations.
The Water Well Project has created a space where people feel comfortable discussing sensitive health topics, asking questions and learning together.
The sessions have improved health literacy and built confidence in navigating the Australian healthcare system.
I didn’t know I could go to the doctor when I wasn’t sick. It’s called preventative health.
Now I can choose which are the healthier foods.
Everyone talks about the cost of calling an ambulance, but no-one tells you how affordable ambulance cover can be. I am going to buy some now.
I have never seen the students so engaged and asking so many questions.
Volunteering with The Water Well Project has helped me better understand the health needs of people from migrant and refugee backgrounds.
Support free, trustedhealth education.
You can support The Water Well Project by making a donation or volunteering your healthcare skills.
Donate
Your donation helps fund session coordination, resources, interpreters and the systems needed to keep sessions free for communities.
DonateVolunteer with us
Healthcare professionals can use their skills to help communities access clear, practical and trusted health information.
Volunteer with usSee The Water Well Projectin action.
Hear more about our community-based health education model and the impact of trusted conversations about health.