1. What is your background (profession/ workplace/ training)?
Emily L: I am a pharmacist who has worked in community and hospital pharmacy settings.
2. What inspired you to become a volunteer with The Water Well Project?
3. Please share one of your favourite The Water Well Project sessions or moments.
Emily L: I am involved in creating the resources that help The Water Well Project volunteers facilitate their health education sessions. My particular focus has been to ensure that in each session, there is a conversation with participants about the safe and effective use of medications. It's rewarding to know that this 'behind-the-scenes' work helps volunteers and participants have these moments!
4. What tips do you have for new volunteers?
Emily L: Know that you have a lot to give! Not only your knowledge as a healthcare professional, but your listening ear and empathy will go a long way with participants.
Emily F: I encourage everyone to get out there and give it a go, even session topics you feel you aren’t a specialist in. The participants are always grateful for the knowledge you have, and you’ll be surprised how much you really do know.
5. I volunteer because...
Emily L: (answered in question 2)
Emily F: I volunteer because improving heath literacy is the best way to make lasting health improvements in not only the lives of those who attend, but also their families and wider communities through dissemination of correct and accurate information. Not only are the sessions an absolute blast, you’re able to leave knowing you’ve made a real difference - what a serotonin boost!